A good Airbnb welcome message sets the tone for the stay and reduces guest questions before arrival. It reassures guests that everything is ready, shares key details early, and makes it easier to deliver a smooth check-in experience.
Below are 10 Airbnb welcome message templates you can copy and customise — whether you send them manually in the Airbnb inbox
or use them as automated templates.
What makes a great Airbnb welcome message?
The best Airbnb welcome messages are:
- Friendly and clear: Guests want to feel welcomed, but they also need practical details.
- Short and easy to scan: Guests often read messages while travelling. Use short sentences and clear formatting.
- Proactive: A strong welcome message answers common questions up front — like check-in time, how to reach you, and what to do if they need help.
Tip: If your check-in instructions are long, keep your welcome message short and follow up with detailed arrival instructions closer to check-in.
How to personalise Airbnb welcome message templates
Even if you use templates, you can still sound personal. Small details make a big difference:
- Use the guest’s name
- Mention the property name or location
- Add one flexible line you can adjust quickly
- Keep the tone consistent with your brand
If you use automated templates, dynamic fields (like the guest’s first name) help personalise messages automatically.
10 Airbnb Welcome Message Templates (copy and paste)
Customise these placeholders: [Guest Name], [Property Name], [Check-in Time], [Address], [Access Info], [Host Name]
1) Simple booking confirmation welcome
Hi [Guest Name],
Thanks for booking [Property Name] — we’re happy to host you!
If you have any questions before your trip, just reply here.
Looking forward to your stay,
[Host Name]
2) Day-before arrival welcome
Hi [Guest Name],
We’re looking forward to hosting you tomorrow at [Property Name].
Check-in starts at [Check-in Time], and the address is [Address].
If you need anything before arrival, feel free to message us here anytime.
Safe travels,
[Host Name]
3) Self check-in welcome (with access info)
Hi [Guest Name],
Welcome to [Property Name]!
Check-in starts at [Check-in Time].
Here’s how to access the property: [Access Info]
If anything is unclear or you run into issues, message us here and we’ll help right away.
4) Welcome message for last-minute bookings
Hi [Guest Name],
Thanks for booking [Property Name] — everything is ready for your arrival.
If you need check-in details or have any questions, reply here and we’ll assist right away.
See you soon,
[Host Name]
5) Welcome back message for returning guests
Hi [Guest Name],
Welcome back to [Property Name] — we’re so happy to host you again!
If you need anything at all during your stay, just message us here anytime.
6) Family-friendly welcome message
Hi [Guest Name],
We’re excited to welcome you to [Property Name].
If you need anything during your stay (extra towels, local family-friendly tips, or anything else), feel free to reach out anytime.
Safe travels,
[Host Name]
7) Pet-friendly welcome message
Hi [Guest Name],
Welcome to [Property Name] — and welcome to your pet too! 🐾
If you’d like recommendations for nearby parks or pet-friendly areas, just ask.
We hope you have a great stay.
8) Welcome message for business travelers
Hi [Guest Name],
Welcome to [Property Name].
If you’re here for work, you’ll have a comfortable space to settle in.
If you need anything during your stay, message us here anytime.
Best,
[Host Name]
9) Welcome message for longer stays
Hi [Guest Name],
Welcome to [Property Name] — we’re glad you’ll be staying with us for a while.
If there’s anything you need to make your stay more comfortable, just message us here anytime.
10) After check-in check-in message (“Everything ok?”)
Hi [Guest Name],
Welcome again — just checking in to make sure everything is going smoothly.
If you have any questions or if anything needs attention, reply here and we’ll help right away.
Enjoy your stay,
[Host Name]
When should you send Airbnb welcome messages?
Most hosts send welcome messages at one or more of these moments:
- Right after booking is confirmed
- The day before check-in
- The morning of check-in
- A short follow-up after arrival
Save time with templates and automation
If you manage multiple listings, using guest message software can help you keep guest communication consistent and avoid repeating the same replies.
Your.Rentals includes Messages — a guest messaging tool that brings all your guest conversations from different channels (including Airbnb, Booking.com, Vrbo, and more) into one place.
With Messages, you can save these templates and reuse them whenever you need. You can also schedule templates to send automatically — for example when a booking is confirmed, or X hours before or after check-in and check-out. This helps guests receive the right information at the right time, without manual follow-ups.
To keep messages personal, you can add dynamic fields (like the guest’s name) and create language versions so guests receive messages in the
correct language when available.
Automate guest communication
Keep every guest conversation from Airbnb, Booking.com, Vrbo and more in one inbox. Save templates and automate replies.
