A systems-first approach to hosting

For Razvan, growth at Stavanger BnB Apartments by Berti hasn't been about adding properties as fast as possible — it's been about getting the basics right and making them repeatable.

"I got into short-term rentals to create a guest experience I could fully control. I started small, learned fast, and improved everything through feedback—especially communication, cleanliness, and clear expectations. Over time I grew by building simple systems (checklists, standards, reliable cleaning/maintenance) and focusing on consistency."

— Razvan Berti Prioteasa, Host, Stavanger BnB Apartments by Berti

That mindset is the through-line of his whole operation:

"My biggest lesson for any host: treat it like hospitality—guests remember how smooth and cared-for the stay feels."

What he doesn't pretend is that good systems make hosting easy. They make it runnable — but a portfolio of short-term rentals is still, ultimately, a people business, and people don't keep office hours.

"It's a 24/7 job, and it always helps to have a trusted person next to you who can share the work — especially with so many properties. Working for and with people is probably the hardest job there is, so one should always be ready for anything."

The challenge: a demanding market

Stavanger is a strong market — but a tough one to operate in. Seasonality is sharp, competition is high, and the regulatory environment doesn't forgive sloppiness.

"In my market, the biggest challenges are strong seasonality and shifting demand—busy periods can be very busy, and shoulder seasons require sharper pricing and marketing. Competition is high, so standing out comes down to consistent quality, fast communication, and a smooth check-in experience. Regulations and building rules also require staying organized and compliant, and guest expectations are high, especially around cleanliness and responsiveness."

Why a PMS: standardize, or stall

Razvan didn't turn to a property management system because of one specific problem. He did it because growing the business without proper systems was becoming too risky.

"Mistakes are easy to make, especially during busy periods, and scaling felt risky because operations weren't standardized. That's what pushed me to look for a property management system: one place to centralize operations, reduce manual work, and run the business more consistently."

Where Your.Rentals fits in

"Your.Rentals helped me get more organized, more consistent, and with fewer mistakes during busy periods. I found you while researching PMS options and comparing tools that could centralize listings and day-to-day operations."

Three features do most of the heavy lifting for the Stavanger BnB Apartments team:

"The features I rely on most are the channel management/sync across platforms, unified calendar, and automation that reduces repetitive admin work."

The results

"The biggest result has been time saved and smoother operations— faster responses, fewer double-checks, and more confidence when scaling."

The numbers behind that experience are real. Since onboarding with Your.Rentals in February 2021, Razvan has grown the Stavanger BnB portfolio from 9 listings to 26 — roughly tripling the business in five years.

The operational benefit Razvan describes is measurable too: cross-channel distribution and automation through Your.Rentals saves an estimated 8–9 hours per week, freeing the team to focus on the guest-facing work that builds reviews.

And here the philosophy meets the scoreboard. Average guest review scores climbed from 3.5 in 2022 to 4.0 in 2025 — a half-star improvement that's hard to fake when "treating it like hospitality" is the core promise of the business.

Razvan's advice to other hosts

"Start simple and focus on consistency over perfection. Nail the basics first: accurate listing, clear house rules, fast communication, and hotel-level cleanliness.

Build systems early—checklists for turnovers, a standard set of supplies, and a reliable cleaning/maintenance setup—so you don't burn out when bookings increase.

And price realistically at the start to earn strong reviews, then optimize once you have momentum. It's a 24/7 job, a lot of things to do and a lot of responsibilities. Be prepared!"

For Razvan, scaling a hospitality business isn't a software problem — it's a discipline problem. Your.Rentals is the platform that lets that discipline turn into a business.