by Masha Vilina | Jan 28, 2026 | Airbnb Host Tips, Guest messaging |
Check-in is one of the most important moments of the guest journey. Even a great stay can start with frustration if guests don’t know how to access the property, where to park, or what to do when they arrive. Clear check-in instructions help prevent last-minute...
by Masha Vilina | Jan 26, 2026 | Guest messaging, Product Updates |
A busy inbox usually isn’t caused by one message — it’s the combination of repeated questions and conversations that need a quick response. The updated Guest Messages experience is designed to make that easier. The update focuses on two things: helping you stay on top...
