by Dan Johnson | Feb 2, 2021 | Tips |
When it comes to vacation rentals, it’s long been established that the more flexible you make your cancellation policy, the greater your chance of receiving bookings. Of course, that may be fairly intuitive – guests want the most financial security possible when...
by Dan Johnson | Jan 22, 2021 | Editorial, Tips |
As you will no doubt be aware, the recent COVID-19 (Coronavirus) has led to a great deal of disruption and uncertainty all across the world. Our number one priority is of course the health and wellbeing of all of our customers, our team and their families, and our...
by Dan Johnson | Jan 19, 2021 | Property Manager, Tips |
Running a successful vacation rental business requires a unique set of skills. As well as providing top-notch accommodation, professional rental managers have the challenge of also offering exceptional personal service. The key to this is superb guest communication....
by Dan Johnson | Nov 13, 2020 | Availability, Editorial, Property Manager, Tips |
Free cancellation, flexible, strict – which cancellation policy is best for you (and your guests)? As a vacation rental manager, you live, eat, sleep and breathe bookings. “Number of Bookings” is almost certainly one of the KPIs for your business, and probably...
by Dan Johnson | Oct 28, 2020 | Channel News, Tips |
Once you start working in the vacation rentals industry, you’re faced with loads of new terms that you hear all the time, even if you don’t know exactly what they mean. One of the most common things you’ll hear being talked about is a “Channel Manager”, with everyone...
